While leaping from health care to higher education to publishing alongside an education defined by literary criticism, I have remained singularly motivated by the desire to learn. My personal life is filled with collecting hobbies and skills, pouring over YouTube tutorials, taking on challenging projects, and discovering new ways to record my entire life through Excel spreadsheets. (Most recent spreadsheet: my yarn collection inventory.) If there is something new to be learned or accomplished, and that something new can be packaged in a visually pleasing package, I’m there.
My curiosity has earned me a reputation such that catching up with friends often begins with, “What new hobby/skill/project/side quest are you working on now?” (The current answer: this website.) In my career, this has led to entering positions with absolutely no knowledge of the industry (or, sometimes, the position; as a 19-year-old English major, “Project Manager” was about as foreign to me as the healthcare industry altogether). Virtually every position I’ve held has started with a steep learning curve that I’ve had to combat through extensive (and sometimes frantic) Google searches and the kindness of coworkers. Ultimately, I’ve enjoyed being challenged through these positions and my own personal endeavours, and I hope to continue to learn and grow through exciting opportunities.
When I’m not seeking out the rush of completing an assignment that I’ve been chasing ever since the first time someone gave me an A in school, you can find me watching hockey (the team: no comment) and serving my two cats’ every need (their names: Charlie and Josie).
Experience
- Provided administrative support including managing incoming and outgoing mail, depositing payments, and responding appropriately to external queries over the phone and through email.
- Updated and maintained royalties, rights, and inventory databases for 200+ clients in Excel and internal CRM.
- Read and evaluated query submissions from aspiring authors based on agent preferences and marketability.
- Prepared a monthly newsletter for circulation among 50+ co-agents using MailChimp to promote author accomplishments, resulting in a click-through rate of over 40%.
- Led the creation of a promotional brochure of 40+ titles using Canva to be distributed at the Frankfurt Book Fair, including liaising with agents and proofreading prints in accordance with the company Style Guide.
- Updated, improved, and restructured company Style Guide to improve readability, visual appearance, and content.
- Prepared lesson plans for groups of 25 undergrads twice a week to clarify learning objectives and facilitate discussion of course texts, resulting in a 14% increase in grade averages over the semester.
- Communicated expectations and provided additional support for students through email and Office Hours.
- Reviewed student grade analytics to determine strategies for pivoting lesson plans to increase student success.
- Exceptional time management to maintain a 4.0 in a demanding Master’s program while supporting 50 students.
- Assisted with the coordination and execution of a beginning-of-term event for 20+ employers and 200+ students.
- Conducted market research in order to effectively organized and execute marketing and outreach campaigns to facilitate Co-op opportunities for students and strengthen existing partnerships.
- Supported the creation of an Equity, Diversity, and Inclusion resource guide for 200+ Co-op employers, from the research stage to final copy edits and typesetting.
- Updated and maintained Salesforce databases, including spearheading the cleanup of over 1000 leads.
- Supported 4+ projects simultaneously, utilizing databases and Agile Project Management workflows to improve efficiency and present deliverables ahead of schedule.
- Created and maintained project documentation using flowcharts and project management software (MS Project).
- Attended and recorded detailed minutes for daily meetings to be circulated among a team of 10 project managers.
- Liaised between project members within 3+ departments to ensure the timely progression of project checkpoints.
Education
Certificate, Publishing 2024 – Current
- Publishing Overview — Trade
- Publishing Overview — Education
Master of Arts, Literatures of Modernity 2022 – 2023
Bachelor of Arts, English 2017 – 2022